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Data protection

The personal data collected via this form will be processed by the Ombudsman – Complaints Service, hereinafter referred to as the “relevant authority”, in order to deal with your enquiry.

This data will be retained by the relevant authority for as long as is necessary to fulfil the purpose of the processing.

The recipients of your data are the authorities responsible for processing your request. Please contact the relevant authority to find out who the recipients of the data collected on this form are.

In accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and, where applicable, erase information concerning you. You also have the right to withdraw your consent at any time.

Furthermore, unless the processing of your data is mandatory, you may object to such processing on legitimate grounds.

If you wish to exercise these rights and/or obtain a copy of your information, please contact the relevant department using the contact details provided on the form. You also have the option to lodge a complaint with the National Data Protection Commission, whose registered office is at 15, Bd du Jazz, L-4370, Belvaux.

By continuing with this process, you consent to your personal data being processed in connection with your request.