Here for YOU, ready to LISTEN.
Are you experiencing difficulties with a public authority? The Ombudsman will help you find a fair solution, acting independently, free of charge and in a spirit of
dialogue and respect for your rights.
Our missions :
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Complaints Department
The Ombudsman receives complaints concerning the functioning of state and local government bodies, as well as public institutions under the authority of the state and local authorities.
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External Monitoring Body for Places of Deprivation of Liberty (CELPL)
The Ombudsman carries out regular visits to places where people are deprived of their liberty.
Whistleblower :
Report a violation in a place where people are deprived of their liberties
Have you witnessed any cause for concern in a prison, a detention centre or a secure psychiatric unit? The External Monitoring Body for Places of Deprivation of Liberty (CELPL) can receive your report in complete confidence.
News
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OmbudsDay 2026
8 October is International Ombuds Day. What are the Ombudsman’s responsibilities? Our role is to provide free assistance to citizens and businesses in the event of a dispute with a state or local authority. In cases falling within our comptence...
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Meeting of the Ombudsmen and Mediators of the BENELUX States
Meeting of the Ombudsmen and Mediators of the Benelux on 21 September 2026
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📅26 June – International Day in Support of Victims of Torture On this International Day in Support of Victims of Torture, the Ombudsman reaffirms its commitment to preventing torture and inhuman and degrading treatment through its independent monitoring of places...
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