In line with the implementation of the measures decided by the Government to deal with Covid-19, the Ombudsman's Secretariat and the Contrôle externe des lieux privatifs de liberté have put in place the following communication instruments to ensure the continuity of our services:

The offices are no longer accessible to the public until further notice.

A reduced service is provided:

- between 08:00/12:00 and 13:30/16:00 via phone at (+352) 26 27 01 01,
- by email using info@ombudsman.lu or
- by postal mail at 36, rue du Marché-aux-Herbes, L-1728 Luxembourg.

The Secretariat of the Ombudsman and the Contrôle externe des lieux privatifs de liberté thank you for your understanding.